Smart Services

Plant service and maintenance for industrial plants

As a plant manufacturer, INFRANORM® supports Industrial plants not only during planning and implementation, but over the entire life cycle. Our smart services ensure reliable, efficient and long-term economic operation of your industrial plants.

We combine technical plant know-how with structured service processes, digital solutions and international support. The result: maximum plant availability, reduced downtime and predictable service costs.

Our customers

Service from the plant manufacturer over the entire life cycle

Industrial plants place the highest demands on operational safety, efficiency and availability. This is exactly where the smart services from INFRANORM® come in on.

As plant manufacturers, we know every plant down to the last detail — from design to commissioning to ongoing operation. This engineering knowledge makes our plant service particularly precise, efficient and sustainable.

Our smart services are based on the holistic INFRANOMIC® approach. Planning, plant engineering and service are not considered separately, but rather thought of as an integrated system.

The result is a service concept that not only reacts — but also works proactively and ensures long-term operation.

Smart services based on INFRANOMIC®

INFRANOMIC® stands for holistic engineering over the entire plant life cycle. Smart services are an integral part of this approach.

Through structured service processes, continuous condition assessment and digital plant monitoring, we identify optimization potential at an early stage.

Instead of simply troubleshooting, we rely on:

  • preventive maintenance
  • Predictive maintenance
  • continuous performance optimization
  • sustainable increase in the efficiency of existing industrial plants

In this way, we ensure plant performance, process stability and profitability over the long term.

Remote maintenance and digital remote services

Today, industrial plants must be able to be managed and optimized worldwide — regardless of location.

With our digital smart services, we enable professional Remote maintenance for industrial plants, structured Remote diagnostics and international plant support in real time.

If required, our experts access your plant remotely, analyse operating and process data and initiate targeted optimization measures. As a result, many faults can be resolved before production downtimes occur.

International practice

One from INFRANORM® The completed plant in Mexico was maintained, analysed and optimised directly from our location in Austria.

Digital plant monitoring and data-based remote diagnostics have significantly reduced downtime and sustainably increased plant performance — without time-consuming on-site operations.

For our customers, this means:

  • faster response times
  • lower travel costs
  • international support with direct plant know-how
  • maximum operational safety worldwide

Smart services for the safe operation of your industrial plants

Our Smart Services include all services required for stable, efficient and sustainable plant operation:

  • Plant inspections and technical condition analyses
  • Lifecycle checks over the entire plant life cycle
  • Technical optimizations to increase efficiency and process reliability
  • Emission measurements and officially relevant tests
  • Spare parts management for existing and new plants
  • Logging and technical documentation
  • Remote maintenance and digital services
  • Long-term maintenance and service packages

These services make it possible to plan maintenance measures in a targeted manner, reduce unplanned downtimes and secure production processes in the long term.

Your benefits with smart services from INFRANORM®

With our Smart Services, you benefit from a holistic plant service that is designed for long-term operational safety:

  • Increased plant availability through preventive maintenance
  • Reduced downtime and rapid troubleshooting
  • Predictable and transparent service and maintenance costs
  • Extend the life of your industrial equipment
  • Technical support with direct plant know-how

Long-term maintenance concepts and individual service packages

Every industrial plant is unique, as are the maintenance and service requirements. That is why INFRANORM® offers individually tailored service and maintenance packages that adapt flexibly to your production conditions.

Whether it's selective support, regular maintenance intervals or long-term service contracts. Our smart services grow with your plant, even when expanding, modernizing and retrofitting existing industrial plants.

Common questions about smart services

What are smart services at INFRANORM®?
Smart services are holistic service and maintenance services for industrial plants. They are based on INFRANOMIC® Approach and support systems over the entire life cycle.

Are smart services also suitable for existing systems?
Yes, smart services are suitable for new industrial plants as well as for existing plants and retrofit projects.

What distinguishes smart services from traditional maintenance?
Smart services combine preventive maintenance, technical optimization, digital services and long-term support directly from the plant manufacturer.

contact us

Would you like to learn more about our smart services or develop an individual service concept for your industrial plant?

Talk to us — we'll be happy to advise you.